Last updated on: September 16, 2022
Thank you for your interest in NxtGen. We welcome you to our all related websites, products and services provided by us. NxtGen is a information technology service provider (“Services”).
As you may have noticed, we collect and process certain data in the course of providing our Services, such as through the website. We understand that the data that we may collect in the course of providing you Services, may contain information that is personal in nature. Since we value the privacy and security of your personal information as much as you do, we would like you to understand the exact nature of the personal data that we collect from you and how we will use it, store it and whom we may share it with.
1. WHAT IS THE AIM OF THIS POLICY?
1.1. Broadly, this Policy governs the manner in which NxtGen handles all personal data provided by you while using the Services.
This Policy is specifically aimed at achieving the following:
(a) Helping you understand the exact nature of the personal data that we collect;
(b) Explaining why we collect and what we do with the personal data that you share with us; and
(c) Explaining to you, your rights in relation to what personal data we use and how we can use it.
1.2. This Policy may get updated from time to time pursuant to change in applicabe law, scope of our Services or otherwise. The date at the top of the Policy shall reflect the date on which the Policy was last revised. In the event there are material changes to the Policy, we may send you an additional notice by way of a notification or adding a statement on the Services. While we will try to keep you apprised of material policy changes, it is not our duty to inform you of any and every change that is brought about in this Policy and you should visit our website to peruse the Policy from time to time.
1.3. Should you have any questions or concerns in relation to this Policy, you are always welcome to contact us by writing to us at compliance firstname.lastname@example.org and we’ll endeavour to do our best to address them.
1.4. Although we aim to be completely transparent in the manner we choose to protect your privacy, you may not agree with some of the terms of this Policy. In that case, please remember it is your choice whether you wish to continue using our Services.
2. INFORMATION THAT WE COLLECT FROM YOU WHILE PROVIDING THE SERVICES
2.1. For effective and optimal utilisation of our Services, we collect certain user data from our users. The following type of user data is collected by us for our Services:
Your e-mail address
Your phone number;
Payment related Information
3. WHY WE COLLECT AND PROCESS PERSONAL DATA
(b) To comply with legal obligations and requests by law enforcement.
(c) To establish, exercise, or defend legal claims.
(d) To conduct business planning and forecasting.
(e) Financial and business interest in marketing, promotional, and advertising purposes.
(f) To constantly enable us to diagnose and identify any technical advancements, troubleshoot issues.
(g) Improve our Services and develop new services from time to time.
(h) To detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of NxtGen.
(h) To undertake KYC of the Business Users.
USAGE OF THE DATA
The different purposes for which we may use your information are:
(a) To provide you with the Services and improve upon them.
(b) To answer your questions or requests for information or handle your complaints.
(c) To ensure that facilities provided by us on the Services are presented in the most effective manner for you.
(d) To carry out our obligations arising from any agreements entered into between you and us.
(e) To notify you about updates or changes to Services, website features and content.
(g) To connect you to third party service providers (as may be required) in connection to the services opted by you
(i) We may also ask you to complete surveys or participate in polls that we use for research purposes, although you have the option to not respond to them.
4.1. INFORMATION COLLECTED USING COOKIES AND OTHER WEB TECHNOLOGIES
A cookie is a small text file that is placed on the storage drive of your Device by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Web beacons, tags, and scripts may be used on the website or in emails to help us deliver cookies, count visits, understand usage and advertising campaign effectiveness, and determine whether an email has been opened and clicked on. We may receive reports based on the use of the Technologies by our service/ analytics providers on an individual and aggregated basis.
4.4. Cookies NxtGen uses
Many jurisdictions require or recommend that website operators disclose the type of cookies they use and occasionally get consent from Users before placing certain cookies.
We may use any of the following categories of cookies on our Software or its website as detailed below. Each cookie may fall within one of these 4 (four) categories:
Type of Cookies
Essential cookies (first-party cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on a website. For example, essential cookies help remember your preferences as you move around the website or the Software.
These cookies track information about website/ Software visits so we can make improvements and report our performance. These cookies collect information about how visitors use the website/ Software, which site the User came from (in case of website), the number of each User’s visits, and how long a User stays on the Software / website. We might also use analytics cookies to test new features to see how Users react to them.
Functionality or Preference Cookies
During your visit to the website or use of the Software, these cookies are used to remember information you have entered or choices you make such as your username, language, or region. They also store your preferences when personalizing the Software / website to optimize your use of the same, for example, your preferred language. These preferences are remembered through the use of the persistent cookies, and the next time you visit the Software / website you won’t have to set them again.
5. YOUR RIGHTS OVER THE PERSONAL DATA THAT YOU SHARE WITH US
Right to confirmation and access
The right to be informed of, and request access to your personal data that is collected and processed by us.
Right to correction, rectification, and erasure
The right to request that any incomplete or inaccurate personal data provided be updated, corrected or erased.
Right to restrict
The right to request that we temporarily or permanently stop processing all or some part of the personal data that you provide to us.
Right to object
a) The right, at any time, to object to us from processing your personal data on grounds relating to your particular situation;
b) The right to object to your personal data being processed for direct marketing purposes.
Right to data portability
The right to request a copy of your personal data in an electronic format and the right to have such personal data transferred or transmitted to a third-party service.
Right to not be subject to automated decision making
The right to not be subject to a decision based on automated decision making basis the personal data that you share with us. This includes profiling, in the event that such profiling would have a legal effect on you or a similar significant effect.
6. WHO DO WE SHARE YOUR DATA WITH?
From time to time and in accordance with applicable law, we may share your personal data with third-parties such as (i) service providers and advisors; (ii) fraud prevention vendors; (iii) payment processors; (iv) law enforcement authorities; (v) our group companies, subsidiaries and affiliates; (vi) advertising partners; (vii) data analytical engines; (viii) social media partners of NxtGen (only to the extent required); (ix) any entity who seeks to acquire or invest in NxtGen.
7. HOW DO WE PROTECT YOUR DATA?
7.1. We implement technical and organisational measures to help protect the security of your personal data including pseudonymisation, anonamysation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.
7.2. Everything is stored on cloud storage, the highest order of security, and it is backed by several security measures. You will have access to this cloud storage to store all of the important documents and details. Unfortunately, the transmission of information via the internet is not completely secure. Although we implement and maintain reasonable measures to protect your personal information, we cannot guarantee the security of the information transmitted through our Services, therefore we do not assume any responsibility for any transmission of your information which you do at your own risk.
8. RETENTION AND DELETION OF DATA
8.1. Retention of data: We collect and store your data for only as long as it is necessary for you to access and to use the Services. In addition to this, we may also retain your data for legitimate and essential business purposes, including but not limited to making data-driven business decisions, complying with legal obligations, as applicable, and resolving any disputes that may arise from time to time.
8.2. Deletion of data: Unless legally allowed or legally mandated to store such data, upon receiving a request, we will delete all your personal data or anonymize it so that such data is no longer identifiable to you as an individual.
9. CONTACT US
If you have any questions regarding this Policy, please feel free to reach out to us by contacting our Grievance Officer/ Nodal Officer [Mr. Peenaz Moshraf] by writing an email to email@example.com or by writing to us at the following address mentioned below. Your grievances, if any, will be redressed within the period prescribed under applicable law.
NxtGen Datacenter & Cloud Technologies Private Private Limited
Plot No. 25-P-13, Phase 1, Bidadi Industrial Area, Ramanagar District, Bangalore – 562109, Karnataka, India